Account Management

Customer Login - MyElis

MyElis - Laundry management at your fingertips

The dedicated platform for your online account

We believe that managing your laundry should be as easy as possible. Our account management online portal MyElis is designed to give you full control over your account, ensuring a hassle free experience.

With just a few clicks, you can manage all your laundry needs from one convenient platform.

Available online 24/7, MyElis enables you to:

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    Manage your services

  • online access

    Place order requests

  • Reliable service

    Check your deliveries

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    Contact your local site

  • online access

    Access your billing history

Features of MyElis

  • View

    Delivery notes

    Invoices

    Management information

    Photos of discarded garments

  • Add

    New garment orders

    New employees

    Replacement garments

    Order authorisation

    Notes to garments

  • Change

    Sizing for garments

    Wearer employment status

    Order authorisation status

    Notes on garments

    User settings

MyElis Tutorial

Customer Login - MyElis

Customer support

Your business will be fully supported by our local account management team. 

Your contacts throughout your contract will be:

Customer Delivery Driver

Your main contact for each visit:

  • Delivers your clean laundry and consumables, and collects your dirty laundry

  • Handles your requests

  • Is responsible for your satisfaction

Customer Relationship Assistant

Your Elis site designated phone contact:

  • Manages your account 

  • Explains your invoices

  • Implements your requests passed on during visits by your service agent

Account Manager

Ensures your service is performed correctly:

  • Coordinates the actions of the Customer Delivery Driver and Customer Service Assistant

  • Informs you of changes to Elis’ services and new services available

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