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Hospitality

Overview

Professionals working in hospitality and for airlines, cruise and ferry companies, seasonal rental platforms and concierge services: your time is precious and you want to spend it looking after your customers. Check out our bespoke solutions for linen, mats or hygiene equipment to make managing your establishment easier on a daily basis.

Why choose Elis?

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    A turnkey service

    Our account managers are familiar with the demands and practices of the hospitality industry. They can assess your needs in terms of quality, size and design, and you can choose from a regularly updated selection of linen collections. We take charge of buying, storing and cleaning your linen, and ensure that it is available whenever you need it.

  • Une réactivité à toute épreuve

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    Quick to rise to every challenge

    You might have to welcome a large group of people at the drop of a hat, following a flight cancellation for instance. Elis will help you rise to these kinds of challenges, along with changes in the occupancy rate of your establishment, by providing you with a wide and prestigious range of hotel linen collections at very short notice.

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    A customer account area with multiple benefits

    Our MyElis interface streamlines the management of your services, allowing you to view inventories and deliveries, access invoices and payments, issue requests to the dedicated Elis centre, and check the progress of your complaints. MyElis is available 24/7 via your computer or tablet.

  • Un levier de satisfaction client

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    Driving customer satisfaction

    You work every day to make your customers feel welcome and provide them with a unique experience. Clean, high-quality linen is an essential factor in their satisfaction. Our bespoke solutions for flat linen, professional clothing, mats and washroom equipment meet this imperative and let you control your budget. 

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    A pan-European supplier

    Since customer expectations are equally high wherever they are, Elis lends international hotel groups a helping hand by offering them consistently high-quality bespoke solutions for linen and workwear in the countries where they operate. Our Group has a presence in 28 countries, with more than 440 laundries worldwide.

  • A responsible partner

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    A responsible partner

    Our industrial process is tailored to each type of item, ensuring optimum levels of quality and hygiene with regular checks carried out on our sites. We guarantee the high performance of our washing process, while reducing our consumption of water, energy and laundry products as part of a pro-active environmental approach.

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Thanks to our bespoke solutions, we allow you to focus on your core business, while keeping an eye on your budget.

  • Objective

    Your needs assessed by our experts

    We assess your needs in advance so we can offer you bespoke solutions.

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    Purchase and storage of your items by Elis

    Because you do not have the time to manage your teams’ clothing and linen, we take charge of their purchase and storage.

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    Laundering of your items

    Quality checks are made at every stage of the cleaning process at specialised facilities.

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    Regular pickup and delivery

    We tailor our services to your pace and your preferences.

A promising sector for Elis

  • 7M

    7 million UK hospitality items delivered every week

  • 2,300

    Customers serviced each week in the UK

  • 130

    130 hospitality trucks delivering each day

  • 10

    10 dedicated hospitality processing centres in the UK

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We will call you back during business hours, 9am to 5pm, Monday to Friday.

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